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CRB WARRANTY INFORMATION

This warranty applies to pre-owned and refurbished original equipment manufacturer (“OEM”) branded  equipment, OEM branded equipment acquired outside of authorised resale channels (i.e. “new in box” or “out of channel” equipment) and new CRB Networks branded equipment (collectively, the “Equipment”). 
CRB Networks warrants that the Equipment sold to the Buyer will be free from defects in material and workmanship for the warranty terms stated within the quote. CRB Networks assumes the Equipment is properly used and maintained.


During the warranty period, CRB Networks will replace any defective Equipment, or if it is unable to locate a suitable replacement, CRB Networks will repair the Equipment. If it is unable to do either, CRB Networks will refund the purchase price to Buyer.


CRB Networks reserves the right to replace defective Equipment with the same model or with an upgraded model with comparable functionality.


Buyer must return the defective Equipment to CRB Networks within ten (10) days of receipt of the Replacement Equipment. CRB Networks shall cover the costs of shipping the defective Equipment back to CRB Networks.  Buyer must obtain a valid return authorisation number from CRB Networks for all returns prior to returning Equipment. This can be requested via email to or via +611800602134.


CRB Networks will pay for the costs to ship any “Repaired Equipment” or “Replacement Equipment” to the Buyer. Replacement Equipment and Repaired Equipment will be shipped using CRB Networks’s preferred carrier, freight prepaid by CRB Networks. CRB Networks shall also cover the cost of any import duties, taxes or other similar fees, arising in connection with the shipment of such Equipment, except for any such duties, taxes or fees arising as a result of shipments to India, China, Russia or Brazil, which shall be Buyer’s responsibility.


This warranty does not apply to any failure of the Equipment as a result of misuse, abuse, accident, neglect or mishandling, lack of proper maintenance, environmental factors, improper installation or configuration, flood, fire or other natural disasters, physical damage, electrical issues such as lightning, power surges or incorrect electrical voltages, or improper modifications.


This warranty is only valid for the original purchaser of the Equipment (“Buyer”).


This warranty does not apply to any products purchased in wholesale transactions. This warranty does not cover software products, batteries, licenses or any services, including SMARTnet and CRB Networks maintenance services. CRB Networks disclaims any warranty, express or implied, for such goods and services, except as separately agreed to in writing by CRB Networks.


EXCEPT AS SET FORTH ABOVE, OR AS OTHERWISE AGREED TO BY CRB Networks IN WRITING, CRB Networks DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH REGARD TO THE EQUIPMENT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, SUITABILITY, OR NON-INFRINGEMENT.


THE REMEDY OF REPAIR, REPLACEMENT OR REFUND, AS DETERMINED IN CRB Networks SOLE DISCRETION, WILL BE THE EXCLUSIVE AND SOLE REMEDY OF BUYER WITH RESPECT TO ANY CLAIMS BASED ON THE EQUIPMENT.  IN NO EVENT SHALL CRB Networks BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONTINGENT, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF OTHER PROPERTY OR GOODS, LOSS OF PROFITS OR REVENUE OR LOSS OF USE.
THE LIFETIME WARRANTY COVERAGE SET FORTH ABOVE TERMINATES UPON THE SALE OR TRANSFER OF THE EQUIPMENT BY BUYER TO ANOTHER PARTY.

SELLING EQUIPMENT TO CRB NETWORKS

We honor our commitments and we expect anyone who sells us equipment to do the same. If we buy equipment from you and such equipment is not in good physical and working condition with valid serial numbers, we expect you to refund all amounts we paid for such equipment. We will only buy equipment from legitimate suppliers who are able to convey to us clear and free title to the equipment.

GOODS AND SERVICES WARRANTY

Seller represents and warrants as follows: (i) Seller owns all right, title and interest in and to the Goods, free and clear of any liens, claims, encumbrances or restrictions, and will convey the same to CRB Networks, (ii) the Goods are in good operating condition and of good, usable and merchantable quality, and conform to all documentation provided by Seller or the manufacturer indicated on the Purchase Order, and (iii) the Goods are genuine product of the manufacturer indicated on the Purchase Order, include only authorised and genuine trademarks and technologies, and are properly available for import into and sale within the country identified in the Ship To address on the Purchase Order. If the Goods are new, Seller shall either pass on the original manufacturer’s standard warranty on the Goods, or honor such warranty itself if it is unable to pass it on. If the Goods are used, Seller shall pass on the original manufacturer’s standard warranty on the Goods to the extent it is able to do so and, if it is unable to do so, Seller shall honor such warranty itself for no less than thirty (30) days from the date of delivery of the Goods; provided however, that if Seller’s standard warranty period on used Goods is longer than thirty (30) days, or if Seller has agreed in writing elsewhere with CRB Networks to a longer warranty period, then such longer warranty period shall apply. Seller represents and warrants that it will perform the Services in a professional manner in accordance with industry standards and all applicable laws, and that it has the required expertise to do so.

REPRESENTATIONS AND WARRANTIES

Each party represents and warrants to the other that (a) it has the full authority and power to enter into this Agreement, (b) the execution and performance of this Agreement will not violate any of its obligations to, or any rights of, any third party, or violate any applicable laws and (c) when executed, the Agreement will be binding on it. Seller further represents and warrants that (a) the sale of the Goods and/or Services will not violate Seller’s contractual obligations, if any, to any manufacturer, partner, or other third party; and (b) it has made no misrepresentations to any manufacturer, partner, or other third party in connection with its acquisition of the Goods.

REPRESENTATIONS AND WARRANTIES

Seller shall indemnify, defend and hold CRB Networks and its affiliates, and its and their respective directors, officers and employees, harmless from any claims, damages, losses, liabilities, costs and expenses (including, without limitation, reasonable attorney’s fees and court costs) arising out of (a) Seller’s breach of any of its obligations, representations or warranties under this Agreement, and (b) any claims that the Goods or Services infringe upon the intellectual property rights of any third party.